Last Updated: September 29, 2026
Welcome to Kvoky.
This Privacy Policy explains how PRECLOT PTE. LTD. (“Kvoky”, “we”, “us”, or “our”) collects, uses, discloses, stores, protects, and otherwise processes personal data when you visit or use our website, https://www.kvoky.com/, purchase our products, create an account, contact us, subscribe to communications, or otherwise interact with us.
Kvoky is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”), together with applicable regulations, guidelines, and other applicable Singapore laws.
This Privacy Policy is intended to explain our personal data protection practices and the rights and choices that may be available to you.
By using our website or providing personal data to us, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will obtain your consent before collecting, using, or disclosing your personal data for the relevant purposes, unless an applicable exception under law permits otherwise.
For purposes of this Privacy Policy, the organisation responsible for the collection, use, disclosure, and protection of personal data is:
Company Name: PRECLOT PTE. LTD.
Brand: Kvoky
Website: https://www.kvoky.com/
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Mobile: +65 6702 3107
Email: kvoky3@outlook.com
Working Hours: 9:00 – 18:00
In this Privacy Policy, “personal data” generally means data, whether true or not, about an individual who can be identified from that data alone or together with other information to which an organisation has or is likely to have access.
Kvoky recognises the importance of protecting your personal data.
We seek to comply with the applicable obligations under the Singapore PDPA, including obligations relating to:
Consent;
Purpose Limitation;
Notification;
Access and Correction;
Accuracy;
Protection;
Retention Limitation;
Transfer Limitation; and
Accountability and openness.
We will collect, use, and disclose personal data only for purposes that are reasonably appropriate in the circumstances and in accordance with applicable law.
The PDPC describes these obligations as applying to organisations that collect, use, or disclose personal data in Singapore.
We may update this Privacy Policy from time to time to reflect:
Changes to our business operations;
Changes to our products or services;
Changes to technology;
Changes to our personal data practices;
Changes to applicable laws or regulatory requirements; or
Guidance issued by the Personal Data Protection Commission or other relevant authorities.
When we make material changes, we may update the “Last Updated” date at the top of this Privacy Policy and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
Your continued use of our website after an updated Privacy Policy has been posted will be subject to the updated policy, to the extent permitted by applicable law.
Depending on how you interact with Kvoky, we may collect different types of personal data.
This may include:
Full name;
First name and last name;
Username;
Account information;
Information used to verify an account or transaction; and
Other identifying information that you voluntarily provide.
This may include:
Email address;
Telephone or mobile number;
Billing address;
Shipping address;
Delivery address; and
Other contact information you voluntarily provide.
If you create an account, we may collect:
Account username;
Email address;
Password or authentication information;
Account preferences;
Order history;
Account activity; and
Other information necessary to administer your account.
Where passwords are used, we seek to protect them using appropriate security practices.
When you purchase products from Kvoky, we may collect:
Products purchased;
Product quantities;
Order numbers;
Order dates;
Order status;
Shipping information;
Billing information;
Delivery information;
Refund information;
Return information;
Exchange information; and
Transaction history.
Payments may be processed by third-party payment service providers.
Depending on the payment method used, the relevant payment provider may collect and process:
Payment card information;
Billing information;
Transaction information;
Payment authentication information; and
Other information necessary to complete the payment.
Where payment processing is handled by a third-party payment provider, Kvoky may not receive or store complete payment card numbers.
Payment information may be processed according to the privacy and security policies of the relevant payment provider.
When you contact us, we may collect:
Your name;
Email address;
Telephone number;
Order information;
The contents of your communications;
Attachments or documents you voluntarily provide;
Customer service records; and
Other information necessary to respond to your enquiry.
When you visit kvoky.com, certain information may be collected automatically, including:
IP address;
Browser type;
Browser version;
Device type;
Operating system;
Language settings;
Time zone;
Referring website;
Pages visited;
Date and time of visits;
Website interaction information;
General device information; and
General network information.
We may collect information about how you interact with our website, including:
Products viewed;
Pages visited;
Searches performed;
Links clicked;
Time spent on pages;
Shopping cart activity;
Website navigation;
Features used; and
Other website interaction information.
If you subscribe to marketing communications, participate in promotions, or respond to surveys, we may collect:
Marketing preferences;
Communication preferences;
Promotion participation;
Survey responses;
Information contained in your communications; and
Your responses to marketing activities.
Kvoky does not generally seek to collect sensitive personal information unless such collection is necessary for a specific purpose and permitted or required by applicable law.
You should avoid providing sensitive personal information through ordinary website forms or customer service communications unless it is reasonably necessary for the relevant purpose.
If you voluntarily provide information that is not necessary for a transaction or service, we may process that information only to the extent reasonably necessary for the purpose for which it was provided or otherwise permitted by applicable law.
We may collect personal data through several methods.
You may provide personal data when you:
Create an account;
Place an order;
Complete checkout;
Subscribe to marketing communications;
Contact customer service;
Request assistance;
Submit a product review;
Participate in a survey;
Participate in a promotion;
Request information about our products;
Contact us by email or telephone; or
Otherwise communicate with us.
When you use our website, certain information may be collected automatically through:
Cookies;
Server logs;
Pixels;
Web beacons;
Analytics technologies; and
Similar technologies.
These technologies may help us operate the website, maintain security, analyse website usage, improve performance, remember preferences, and provide relevant services.
We may receive personal data from third parties that provide services to us, including:
Payment providers;
Shipping and delivery providers;
Website hosting providers;
Analytics providers;
Fraud prevention providers;
Customer service providers;
Email service providers;
Marketing service providers; and
Technology service providers.
Where applicable, we require service providers handling personal data on our behalf to comply with appropriate contractual, security, and legal requirements.
Kvoky may collect, use, or disclose personal data for purposes that are reasonably appropriate in the circumstances, including the following:
Processing orders;
Confirming purchases;
Processing payments;
Arranging delivery;
Providing order updates;
Managing returns and refunds;
Processing exchanges;
Maintaining transaction records; and
Providing customer support.
Creating and managing accounts;
Authenticating users;
Maintaining account information;
Managing preferences;
Providing account-related services; and
Protecting account security.
Responding to enquiries;
Providing technical or product assistance;
Investigating complaints;
Resolving customer service issues; and
Maintaining customer service records.
Operating and maintaining kvoky.com;
Improving website functionality;
Understanding website usage;
Analysing website performance;
Personalising website experiences where appropriate;
Detecting technical problems; and
Maintaining website security.
Detecting fraudulent transactions;
Preventing unauthorised activity;
Protecting accounts;
Investigating suspected fraud;
Protecting the website and systems; and
Protecting customers and our business.
Where permitted by applicable law and, where required, with your consent, we may use personal data to:
Send promotional emails;
Provide information about products;
Notify you about promotions;
Conduct surveys;
Administer promotional activities; and
Provide other marketing communications.
We may collect, use, or disclose personal data where reasonably necessary to:
Comply with applicable laws;
Respond to lawful requests;
Comply with court orders or legal processes;
Cooperate with government or regulatory authorities;
Investigate suspected unlawful activity;
Protect our legal rights;
Enforce our agreements and policies; or
Protect the safety and security of our customers, employees, website, and business.
Where required under applicable law, Kvoky will obtain consent before collecting, using, or disclosing personal data for the relevant purpose.
We will notify you of the purposes for which your personal data is intended to be collected, used, or disclosed.
You may withdraw your consent to the collection, use, or disclosure of your personal data by contacting us using the details provided in this Privacy Policy.
Please note that withdrawal of consent does not affect the lawfulness of any collection, use, or disclosure that occurred before the withdrawal.
Depending on the nature of your request, withdrawal of consent may affect our ability to:
Process an order;
Deliver products;
Provide customer support;
Maintain an account;
Provide requested services; or
Perform other functions necessary to fulfil a transaction.
Where you withdraw consent, we will explain any reasonably foreseeable consequences where required.
The PDPA provides for withdrawal of consent with reasonable notice and recognises that an organisation may need to cease certain collection, use, or disclosure activities following a valid withdrawal, subject to applicable exceptions.
We may send marketing communications about:
Products;
Promotions;
Discounts;
New products;
Services;
Special offers; and
Other commercial information.
Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the relevant communication.
You may also contact us at:
Email: kvoky3@outlook.com
Opting out of marketing communications will not necessarily prevent us from sending non-promotional communications that are necessary or permitted, including:
Order confirmations;
Payment confirmations;
Shipping notifications;
Delivery updates;
Account-related messages;
Security notifications;
Customer service communications; and
Important service announcements.
Where applicable, Kvoky will comply with Singapore’s Do Not Call (“DNC”) provisions when sending specified marketing messages to Singapore telephone numbers.
Where required, we will obtain appropriate consent or otherwise comply with the applicable DNC requirements before sending such communications.
The Singapore PDPC administers the DNC Registry and provides guidance on the DNC provisions under the PDPA.
Kvoky may use cookies and similar technologies on kvoky.com.
Cookies may be used for purposes including:
Keeping products in your shopping cart;
Maintaining account sessions;
Remembering preferences;
Understanding website traffic;
Measuring website performance;
Improving website functionality;
Detecting security issues;
Preventing fraudulent activity; and
Supporting marketing activities where applicable.
You may control or disable certain cookies through your browser settings.
However, disabling certain cookies may affect the functionality or availability of parts of the website.
Where third-party analytics or advertising technologies are used, those third parties may process information according to their own privacy policies.
Kvoky may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy and as permitted or required by applicable law.
Third parties may include:
We may share personal data with service providers that assist us with:
Website hosting;
Payment processing;
Order processing;
Fulfilment;
Shipping and delivery;
Customer service;
Information technology;
Website analytics;
Fraud prevention;
Email delivery;
Marketing services; and
Other business operations.
We may disclose personal data to professional advisors where reasonably necessary, including:
Lawyers;
Accountants;
Auditors;
Insurance providers;
Financial advisors; and
Other professional advisors.
We may disclose personal data where reasonably necessary to:
Comply with applicable laws;
Respond to lawful requests;
Comply with court orders;
Respond to regulatory requirements;
Investigate suspected fraud or unlawful activity;
Protect our rights; or
Protect the safety of individuals.
If PRECLOT PTE. LTD. becomes involved in a merger, acquisition, financing, restructuring, sale of assets, business transfer, insolvency, or similar transaction, personal data may be transferred or disclosed as part of that transaction, subject to applicable law.
Kvoky does not sell personal data as a business practice.
We may nevertheless disclose personal data to service providers and business partners where reasonably necessary for the purposes described in this Privacy Policy and as permitted by applicable law.
Where applicable law imposes additional requirements concerning the disclosure, transfer, or use of personal data, we will comply with those requirements.
Kvoky takes reasonable security arrangements designed to protect personal data in our possession or under our control against:
Unauthorised access;
Unauthorised collection;
Unauthorised use;
Unauthorised disclosure;
Unauthorised copying;
Modification;
Loss;
Destruction; and
Other similar risks.
Security measures may include appropriate:
Access controls;
Authentication procedures;
Technical safeguards;
Organisational controls;
System monitoring;
Employee procedures;
Vendor controls; and
Other commercially reasonable security measures.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures to protect personal data, we cannot guarantee absolute security.
Kvoky will retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected or for other legitimate business or legal purposes.
Retention periods may depend on:
The nature of the personal data;
The purpose for which it was collected;
The nature of our relationship with you;
Legal and regulatory requirements;
Accounting and tax requirements;
Dispute resolution requirements;
Fraud prevention requirements; and
Legitimate business needs.
When personal data is no longer reasonably required for business or legal purposes, we will take reasonable steps to delete, anonymise, or otherwise dispose of it securely, subject to applicable law.
This reflects the PDPA’s Retention Limitation Obligation.
Kvoky takes reasonable steps to ensure that personal data collected by or on behalf of us is accurate and complete where the personal data is likely to be:
Used by us to make a decision affecting you; or
Disclosed to another organisation.
You should provide accurate and complete information when:
Creating an account;
Placing an order;
Providing delivery information;
Contacting customer service; or
Otherwise communicating with us.
If you believe that personal data we hold about you is inaccurate or incomplete, you may contact us using the details provided below.
Subject to applicable law, you may request access to personal data that we hold about you.
You may also request information about how your personal data may have been used or disclosed by us within the applicable period prescribed by Singapore law.
Access requests should be submitted to:
Email: kvoky3@outlook.com
We may need to verify your identity before processing an access request.
We may also refuse or limit access where an applicable exception under Singapore law applies.
The PDPA provides individuals with access rights concerning personal data in an organisation’s possession or control and information about certain uses or disclosures.
You may request that Kvoky correct an error or omission in personal data that we hold about you, subject to applicable law.
Upon receiving a valid correction request, we will consider and process the request in accordance with the requirements of the PDPA.
Where required by law, we may also take reasonable steps to send the corrected personal data to relevant organisations to which the personal data was disclosed.
We may need to verify your identity before processing a correction request.
To exercise an applicable privacy right or submit a personal data request, please contact us:
PRECLOT PTE. LTD.
Email: kvoky3@outlook.com
Mobile: +65 6702 3107
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Working Hours: 9:00 – 18:00
Please provide sufficient information to allow us to:
Understand your request;
Identify the relevant personal data;
Verify your identity where necessary; and
Respond appropriately.
We may request additional information where reasonably necessary to verify your identity and protect personal data against unauthorised disclosure.
PRECLOT PTE. LTD. has designated responsibility for overseeing personal data protection matters and compliance with applicable data protection requirements.
For privacy enquiries, data protection requests, or questions concerning our personal data practices, please contact:
Data Protection Contact
PRECLOT PTE. LTD.
Email: kvoky3@outlook.com
Mobile: +65 6702 3107
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Working Hours: 9:00 – 18:00
We encourage customers and website visitors to contact us first if they have questions or concerns regarding the handling of their personal data.
The PDPA’s accountability framework includes the designation of one or more individuals responsible for personal data protection policies and making relevant contact information available.
To protect your personal data, we may take reasonable steps to verify the identity of a person submitting a privacy request.
Depending on the circumstances, we may request information such as:
Name;
Email address;
Order number;
Transaction information; or
Other information reasonably necessary to verify the request.
We will seek to avoid collecting unnecessary personal information solely for verification purposes.
If we cannot reasonably verify your identity, we may be unable to fulfil the request.
We will respond to valid personal data requests in accordance with applicable Singapore law.
Where additional time is permitted by law, we may take additional time to respond and will provide any notice required by applicable law.
If we are unable to fulfil a request, we may explain the reason where required or permitted by law.
Certain statutory exceptions may apply to access, correction, or other requests.
Because Kvoky may use service providers, technology providers, payment processors, hosting providers, analytics providers, shipping providers, or other business partners located outside Singapore, personal data may be transferred to and processed in countries outside Singapore.
Where personal data is transferred outside Singapore, Kvoky will take reasonable steps to ensure that the recipient provides a standard of protection for the transferred personal data that is comparable to the protection required under the PDPA, in accordance with applicable law.
These measures may include appropriate contractual, technical, organisational, or other legally recognised safeguards.
The PDPA’s Transfer Limitation Obligation requires organisations to ensure an appropriate level of protection for personal data transferred overseas.
Our website may contain links to third-party websites, applications, payment services, social media platforms, or other third-party services.
If you access a third-party website or service through a link on kvoky.com, that third party may collect and process personal data according to its own privacy policy.
Kvoky does not control the privacy practices of third-party websites or services.
We encourage you to review the applicable privacy policies before providing personal data to third parties.
Payments made through kvoky.com may be processed by third-party payment providers.
The payment provider may independently collect and process information necessary to:
Authorise payments;
Prevent fraud;
Verify transactions;
Complete payments;
Process refunds; and
Comply with applicable legal requirements.
The handling of payment information by a third-party payment provider may be governed by that provider’s own terms and privacy policy.
Kvoky may use third-party analytics, advertising, or marketing technologies to understand website traffic, measure performance, improve our services, or support marketing activities.
Such providers may collect information such as:
IP address;
Device information;
Browser information;
Website interactions;
Pages viewed;
Referring URLs;
Advertising identifiers; and
Other technical or usage information.
Where required by applicable law, we will provide appropriate notice and obtain consent or provide applicable choices before engaging in relevant activities.
Third-party providers may process information according to their own privacy policies.
Kvoky does not knowingly collect personal data from children where such collection is prohibited by applicable law.
Our website is intended for general consumers and is not specifically directed at children.
If you believe that a child has provided personal data to us in circumstances where such collection is not permitted, please contact us at:
Email: kvoky3@outlook.com
If we become aware that we have collected personal data from a child in circumstances where deletion is required, we will take reasonable steps to delete the information in accordance with applicable law.
Kvoky maintains procedures designed to identify, assess, manage, and respond to suspected or actual personal data breaches.
If a personal data breach occurs, we will assess the breach in accordance with applicable Singapore law.
Where a breach is required to be notified under the PDPA, Kvoky will make the required notification to the Personal Data Protection Commission and/or affected individuals within the applicable statutory timeframe.
Under Singapore’s PDPA framework, notification obligations may apply where a data breach is likely to result in significant harm to affected individuals and/or is of significant scale.
Where notification to affected individuals is required, we will provide information reasonably required under applicable law concerning the breach and appropriate steps that affected individuals may take.
Some browsers provide “Do Not Track” or similar browser-based signals.
There is no universal standard requiring all websites to respond to every such signal.
Accordingly, kvoky.com may not respond to every browser-based Do Not Track signal.
Where Singapore law or another applicable law requires us to recognise a particular privacy preference signal, we will take reasonable steps to comply with the applicable requirement.
We may collect, use, or disclose personal data where reasonably necessary to:
Enforce our terms and conditions;
Protect our rights and property;
Protect our customers;
Protect our employees and business partners;
Investigate suspected fraud;
Prevent unauthorised transactions;
Protect the security of our systems;
Respond to legal proceedings;
Comply with applicable laws;
Respond to lawful government requests; or
Protect the integrity and security of kvoky.com.
If PRECLOT PTE. LTD. undergoes a corporate transaction, including:
Merger;
Acquisition;
Financing;
Restructuring;
Sale of assets;
Sale or transfer of business;
Insolvency; or
Similar transaction,
personal data may be transferred to the relevant successor, purchaser, investor, or professional advisor, subject to applicable law and appropriate safeguards.
When using kvoky.com, you are responsible for providing accurate information and taking reasonable steps to protect your account credentials.
You should:
Provide accurate information;
Keep account credentials confidential;
Notify us if you believe your account has been compromised;
Avoid submitting unnecessary sensitive personal information; and
Update your information when it changes.
Where appropriate and required by applicable law, Kvoky may maintain records demonstrating how and when consent was obtained.
For electronic consent, records may include information such as:
The individual’s consent choice;
Date and time of consent;
Relevant webpage or form;
The purpose or wording associated with the consent; and
Other information reasonably necessary to demonstrate the consent.
We will retain such records only for as long as reasonably necessary for the relevant business or legal purpose.
The PDPC’s DNC guidance recognises the importance of maintaining evidence of electronic consent where organisations rely on consent for specified marketing communications.
If you have concerns about how Kvoky collects, uses, discloses, or protects your personal data, we encourage you to contact us first.
You may contact:
PRECLOT PTE. LTD.
Email: kvoky3@outlook.com
Mobile: +65 6702 3107
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Working Hours: 9:00 – 18:00
We will review and address privacy complaints in accordance with our internal procedures and applicable law.
Where applicable, individuals may also have the right to raise a concern with the Singapore Personal Data Protection Commission.
Kvoky is a Singapore-based business and this Privacy Policy is primarily designed to address our obligations under Singapore law, including the PDPA.
Depending on your location and the circumstances of your interaction with Kvoky, additional privacy laws may apply to you.
Where another applicable law grants you additional mandatory privacy rights, we will comply with those requirements to the extent applicable to our activities.
Nothing in this Privacy Policy is intended to exclude or restrict rights that cannot legally be excluded or restricted.
This Privacy Policy and the processing of personal data by Kvoky are primarily governed by the applicable laws of Singapore, including the Personal Data Protection Act 2012, subject to any mandatory laws that may apply to you based on your location.
“Personal data” generally means data, whether true or not, about an individual who can be identified from that data alone or together with other information to which an organisation has or is likely to have access.
Collection refers generally to the acquisition or obtaining of personal data.
Use refers generally to the handling or utilisation of personal data within or by an organisation.
Disclosure generally refers to making personal data available or providing access to another organisation or person.
Consent means an individual’s voluntary agreement to the collection, use, or disclosure of personal data for a specified purpose, where consent is required.
A service provider is a third party that provides services to Kvoky and may process personal data in connection with those services.
A data breach generally refers to unauthorised access, collection, use, disclosure, copying, modification, or disposal of personal data, or loss of storage medium containing personal data.
Applicable law means laws, regulations, rules, and legally binding requirements that apply to Kvoky’s activities and processing of personal data.
If you have questions, concerns, complaints, or requests concerning this Privacy Policy or the handling of your personal data, please contact us.
PRECLOT PTE. LTD.
Brand: Kvoky
Website: https://www.kvoky.com/
Address: 60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE, SINGAPORE
Mobile: +65 6702 3107
Email: kvoky3@outlook.com
Working Hours: 9:00 – 18:00
We encourage you to contact us first so that we can review and address your privacy concern.
This Privacy Policy describes the general personal data protection practices of PRECLOT PTE. LTD. in connection with kvoky.com.
The personal data we collect, use, disclose, retain, and protect may vary depending on how you interact with us and the products, services, technologies, and third-party providers used by our business.
Your rights may also vary depending on applicable law and the circumstances of the request.
Nothing in this Privacy Policy is intended to limit any rights or protections that cannot legally be waived under applicable law.
Last Updated: September 29, 2026
PRECLOT PTE. LTD.
60 PAYA LEBAR ROAD, #II-53, PAYA LEBAR SQUARE
SINGAPORE
Website: https://www.kvoky.com/
Email: kvoky3@outlook.com
Mobile: +65 6702 3107
Working Hours: 9:00 – 18:00